Refunds Policy
RETURNS
----
Our policy lastsย 14 days. If 14 days have gone by since your order shipment, unfortunately, we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We Don't accept returns or exchanges for the Acronym Jacket, Please check your size carefully.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Face Masks
* Gift cards
* Downloadable software products
* Some health and personal care items
* Acronym items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more thanย 14 days after shipment.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you havenโt received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If youโve done all of this and you still have not received your refund yet, please contact us at contact@clotechnow.com.
Sale items (if applicable)
Only regular priced items may be refunded or canceled, unfortunately sale items cannot be refunded or canceled.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@clotechnow.com and send your item to: .
Gifts
If the item was marked as a gift when purchased and shipped directly to you, youโll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasnโt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Cancellations for shipment delays (if applicable)
ย
Have you changed your mind? No problem. You are free to cancel your order within 12 hours of placing the order. To cancel your order, don't hesitate to contact our customer care atย contact@clotechnow.comย and put in an online refund request. If 12 hours have passed, we can't cancel your order.
We accept order cancellation for the orders containing regular priced items. No cancelation for the items on Sale. (Discounted)
Shipping
To return your product, you should send us an email to contact@clotechnow.com requesting the return address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We donโt guarantee that we will receive your returned item.
We clean up after ourselves.
Ecommerce deliveries have a carbon footprint. That's why we support verified projects that remove carbon from the air.
Every deliveryโs carbon footprint is calculated based on weight, shipping method, and distance traveled. We neutralize these emissions by purchasing verified carbon removal credits from groundbreaking projects.
With your purchase, youโll join a community of proactive merchants and customers dedicated to a sustainable future. Together, we've removed emissions for over 47 million deliveries and removed over 33 thousand tonnes of carbon.
We work with a network of pioneering carbon removal companies that have been vetted by the commerce platform Shopify.