Refund policy
Return & Refund Policy
At clotechnow.com, your satisfaction is our priority. We want you to be completely happy with your purchase. If for any reason you are not, we have a straightforward return policy.
Return Window
We accept returns for items within 30 days from the date of delivery. To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it, with all original tags and packaging intact.
Return Shipping
Customers are responsible for arranging and covering the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Restocking Fee
We do not charge any restocking fees for returns.
Final Sale Items
All items purchased from clotechnow.com are eligible for return within the 30-day window, provided they meet the return conditions. There are no final sale items.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or payment provider.
How to Initiate a Return
To initiate a return, please contact our customer service team at Support@clotechnow.com with your order number and the reason for your return. We will provide you with instructions on how to proceed.
Questions
If you have any questions regarding our return and refund policy, please do not hesitate to contact us.